Support Desk
Every customer ticket in one queue.
Support Desk gives your service team one queue for every customer issue — capture, assign, resolve, and report, with full history per customer.
Pricing announced at launch
Everything Support Desk does for your team.
Ticket capture
Log issues from calls, email, and the field.
Assignment & SLAs
Route tickets with clear ownership and timers.
Customer history
Every past ticket at the agent's fingertips.
Resolution reports
Volumes, response times, and team performance.
Support Desk works better with these apps.
Every Fidus360 app shares one workspace — add these alongside Support Desk whenever you’re ready.
Simple pricing for Support Desk.
Pricing announced at launch
Support Desk is on the Fidus360 roadmap. Leave your details and we’ll let you know the moment it’s available.
Frequently asked questions.
When does Support Desk launch?
It's on the roadmap. Leave your details and we'll notify you at launch.
Start with Support Desk today.
One workspace, one login — add more Fidus360 apps whenever your team is ready.