CRM
Every enquiry, deal, and follow-up in one pipeline.
CRM gives your sales team a visual pipeline they'll actually keep updated. Capture leads, qualify them into opportunities, drag deals between stages, and never let a customer go quiet — every record carries its next action, and the forecast updates itself.
Starting from ₹200 / user / month
See CRM in action.
Follow an enquiry across the board — scored as a lead, dragged stage by stage, and closed with the reason recorded.
Everything CRM does for your team.
Visual deal pipeline
Drag deals between stages on a Kanban board, with per-stage totals and a weighted forecast.
Lead inbox
Capture and score inbound enquiries, then convert one into a contact, company, and opportunity in a single step.
Paste a lead, keep the details
Paste a WhatsApp forward, an email signature, or a spreadsheet row — the name, mobile number, company, and city are pulled out for you to check and save.
Follow-ups that don't slip
Overdue, due-today, and this-week queues, with one-click snooze on every contact.
Activity tracking
Log calls, meetings, emails, and demos — and book the next step as you close the last one.
Contacts & companies
A full account view with linked deals, contacts, GSTIN, and a shared timeline.
Sales analytics
Funnel conversion, win rate, sales-cycle length, source performance, and lost-reason analysis.
Configurable pipelines
Rename stages, set win probability, flag stale deals, and run several pipelines side by side.
Import and export
Bring contacts in from a CSV — columns are auto-mapped — and export any filtered view.
CRM works better with these apps.
Every Fidus360 app shares one workspace — add these alongside CRM whenever you’re ready.
Simple pricing for CRM.
₹200/ user / month
Every sales user gets the full pipeline, contacts, and reports.
No charge today — you’ll confirm users and activation in the next step. Final pricing is confirmed before your workspace is billed.
Frequently asked questions.
How is CRM different from LeadTrack?
LeadTrack runs the field workflow — enquiry intake, site visits, and lead assignment. CRM runs the opportunity pipeline: deals, stages, forecasting, and win-loss reporting. Many teams use both; each works on its own.
Can I import my existing customer list?
Yes. Upload a CSV and the columns are matched automatically — name, company, email, phone, category, and next follow-up. Re-importing the same sheet updates contacts instead of duplicating them, matched on email.
Can I change the sales stages?
Yes. Rename, reorder, add, or remove stages, set the win probability for each, and choose how many days without movement marks a deal as stale.
Does everyone see everyone's deals?
Admins and managers see the whole company's book. Sales users see the records they own, so their pipeline and targets stay their own.
Start with CRM today.
One workspace, one login — add more Fidus360 apps whenever your team is ready.